Privacy Policy 

Effective Date: 1st September, 2023

1. Introduction

This Privacy Policy explains how we collect, use, and protect personal information provided by users of our SaaS service. By using our service, you agree to the terms outlined in this Privacy Policy.


2. Information We Collect

We collect the following information from users:

Personal Information: name, email address, phone number and user-generated content:

Web pages 

Announcements 

Newsletters


3. How We Use Your Information

We use the collected information for the following purposes:

Account Creation: To create and manage user accounts.

Service Delivery: To provide access to our SaaS service and its features.

Communication: To send service-related notifications, updates, and

promotional materials.

Customer Support: To respond to user inquiries, provide assistance, and

troubleshoot issues.


4. Data Retention

We retain user information for as long as necessary to fulfil the purposes mentioned in this Privacy Policy or as required by law.

5. Data Security

We implement appropriate security measures to protect user information from unauthorised access, disclosure, alteration, or destruction.

6. Third-Party Services

We do not use cookies or third-party services for tracking or analytics.

7. User Rights

Users have the right to access, correct, update, and delete their personal information. To exercise these rights, please contact us at info@bluedesk.au.



8. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children under this age.

 

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of the policy indicates when the policy was last revised.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@bluedesk.au